Shipping Policy

Shipping Service:

  • At checkout, shipping costs and taxes are calculated, and you can select different shipping methods with varying delivery times.
  • Note that shipping times count after the shipment notification. Once we dispatch your package, an email with a tracking number is on its way.

Shipping Schedule:

  • As soon as your order ships, we'll shoot you an email with all the tracking info. Expect the tracking details to be updated within 1-2 working days.
  • To ensure product quality, we inspect everything before dispatching the package. Allow us at least 14 days to prep all orders: Since "In Stock" and "Pre-order" items play tag with our prep time, we can't promise an exact timeframe. Even for "In Stock" products, shipping speed might vary due to various factors. We're doing our best for the fastest delivery. If you're in a hurry, reach out – we're here to help.

Duties and Taxes:

  • Global shipping is offered, with shipping services varying due to country policies.
  • If duties and taxes are applicable, we include them in the final price at checkout for DDP (Delivered Duty Paid) shipments. No extra fees after delivery.
  • If your order is DDU (Delivery Duty Unpaid), duties, fees, and import taxes may apply upon delivery. The amount is decided by your local customs authorities, and unfortunately, we can't control these extra charges. Kindly be advised that the recipient assumes responsibility for these fees and charges, and they vary by country. Check-in with your local customs office for more details.

Promotions:

  • We occasionally run limited-time free shipping promotions, and terms will be announced accordingly.
  • We reserve the right to tweak, extend, or wrap up promotions at any time.
  • The free shipping offer has a time limit, specified on the website or in an email from us.
  • Additional restrictions may apply.

 

LAST UPDATED: 2023.11.15